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High Service Level

Timecruiser is dedicated to being a partner for institutions looking for simple effective educational software portal solutions. As a software service partner we understand the varying demands of colleges and universities and recognize that there is no "one size fits all" approach to determining an institutions needs. TCC specializes exclusively in higher education software and has conducted in depth research and development to gain a fundamental foundation on the varying needs of higher education institutions.

We endeavor to deliver successful product education and implementation for each institution. To provide effective service to portal application users, TCC maintains an annual average service level at 99.7% with an average of less than a 2 second response time. This is facilitated by TCC's investment in establishing a fully redundant datacenter facility that is scalable which further provides service continuity without any interruption caused by unexpected hardware and software outages. CampusCruiser's standby capacity is in place to ensure a consistent and responsive user experience. Most of all, the client institution can enjoy a high level of responsive service without investing and maintaining a 24/7 datacenter facility.

 

Webinar: How Software-as-a-Service Delivers Feature-Rich, Cost-Effective Solutions to Colleges Evaluating New eLearning and Portal Platform

Find out how leaders from Northeast Iowa Community College successfully met their challenges and achieved their institutional goals by switching to a SaaS-based learning management and collaboration solution.

Download Webinar Podcast

 

 


 

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